Our process
How Our Custom Cabinetry Process Works, Step by Step
Built in Canada. We install across Canada and the United States.
From the first message to install day, here is how a Hempston Home commission comes together. Most kitchens take 8 to 14 weeks. Qualifying projects can use the rush program, about 6 weeks.
Eight steps
From First Message to Install Day
- 01
Submit the project form
Share your name, contact info, project type, and a few notes about your space. It only takes a couple of minutes and gives our design team what they need to prepare for the first call.
- 02
Add your preferred install date
Tell us when you'd like the finished cabinetry installed. Most kitchens take 8 to 14 weeks. The earlier we know, the more precisely we can schedule shop time.
- 03
Attach project files
Upload floor plans, DWGs, photos of the existing space, or inspiration images. The more we see up front, the more focused the first conversation becomes.
- 04
Confirm project logistics
Share where the project will be installed so we can plan measure visits, freight, and white-glove install logistics from the start.
- 05
Schedule a Google Meet consultation
We'll email you a Google Meet invite based on the window you prefer. In the call we review your space, materials, budget, and timeline — no pressure, no obligation.
- 06
Design, quote & material selection
Our design team drafts elevations and 3D renderings, walks you through door styles, wood species, paints, and hardware, and delivers a clear itemised quote for approval.
- 07
Shop build & pre-staging
Every commission is built by hand in our shop. Before it ships we pre-stage the full project — cabinets assembled together — so alignment, reveals, and finish are perfect.
- 08
Delivery & white-glove install
Our install team crates, freights, and installs your cabinetry on site — scribing, aligning, and finishing so it looks like it grew out of the room.
Step one
Tell Us About Your Project
Share your contact info, a preferred install date, and any floor plans or inspiration files. We'll email you a Google Meet invite based on the meeting window you choose.
- Google Meet within one business day — no pressure, no obligation.
- We confirm whether your install date is realistic before we meet.
- Design and install logistics planned from the first conversation.
Frequently asked
Working With Hempston
- What happens after I submit the form?
- Within one business day a Hempston designer replies by email with a Google Meet invite based on the meeting window you shared. If you added an install date, we also confirm whether that timeline is realistic before the call.
- Do I need drawings or a designer already?
- No. Many clients come to us with a rough idea and a few inspiration photos. Our in-house design team handles the elevations, 3D renderings, and material selections. If you already work with an architect or interior designer, we collaborate directly with them.
- How long does the full process take?
- Most kitchens take 8 to 14 weeks from consultation to install. Design is included in the cabinetry quote. We charge once the design is approved and the project is commissioned. A rush program can deliver qualifying kitchens in about 6 weeks.
- Can we meet in person instead of Google Meet?
- Yes. We can meet at our shop or on site when geography allows. For clients further afield, Google Meet keeps the process moving quickly without waiting on travel.
- Is the consultation really free?
- Yes. The first consultation, budgetary quote, and initial design conversation are complimentary. We only charge once you approve a full design package and commission the project.
Ready When You Are
Whether install is next season or two years out, the earlier the conversation starts, the better the outcome. Book your Google Meet today.